Cookie Policy
Effective Date: 06/12/2025
1. Introduction
This Cookie Policy explains how Egoo AI uses cookies and similar technologies on our website and AI chat platform. This policy should be read alongside our Privacy Policy.
By using our Service, you consent to the use of cookies as described in this policy, subject to any preferences you set in our cookie consent banner.
2. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are essential for the operation of our Service and cannot be disabled. They include:
- Authentication cookies: To keep you logged in to your account
- Security cookies: To protect against fraud and maintain security
- Session cookies: To maintain your session state across pages
- Consent cookies: To remember your cookie preferences
Legal Basis: Legitimate interest (essential for service operation)
Retention: Session duration or as required for security
3.2 Functional Cookies
These cookies enable enhanced functionality and personalization:
- User preferences: Theme selection, font size, sidebar state
- Language settings: Your preferred language
- Chat settings: Display preferences for conversations
- Avatar cache: To improve loading times for custom avatars
Legal Basis: Consent (you can disable these in settings)
Retention: Up to 12 months
3.3 Analytics Cookies
These cookies help us understand how our Service is used:
- Usage analytics: Page views, user interactions, feature usage
- Performance monitoring: Loading times, error rates
- User journey tracking: How users navigate the platform
Legal Basis: Consent (you can opt out)
Retention: Up to 24 months
3.4 Third-Party Cookies
Some cookies are set by third-party services we use:
- CDN providers: For content delivery and performance
- Analytics services: For usage statistics (if used)
- Security services: For DDoS protection and security monitoring
4. Specific Cookies Used
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| auth_token | User authentication | Necessary | Session |
| session_id | Session management | Necessary | Session |
| cookie_consent | Remember cookie preferences | Necessary | 1 year |
| theme_preference | UI theme selection | Functional | 6 months |
| user_preferences | User settings and preferences | Functional | 12 months |
| analytics_id | Usage analytics | Analytics | 24 months |
5. Local Storage and Session Storage
In addition to cookies, we use browser storage technologies:
- Local Storage: For offline functionality and user preferences
- Session Storage: For temporary data during your browsing session
- IndexedDB: For caching chat history and AI character data
6. Your Cookie Choices
6.1 Cookie Consent Banner
When you first visit our Service, you'll see a cookie consent banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
6.2 Managing Cookie Preferences
You can change your cookie preferences at any time by:
- Clicking the cookie preferences link in our footer
- Accessing cookie settings in your account preferences
- Using your browser's cookie management tools
6.3 Browser Controls
Most browsers allow you to control cookies through their settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and Site Permissions
7. Impact of Disabling Cookies
If you disable cookies:
- Necessary cookies: The Service may not function properly
- Functional cookies: You'll lose personalization features
- Analytics cookies: We can't improve the Service based on usage data
8. Cookie Security
We implement security measures for cookies:
- Secure flag: Cookies are only sent over HTTPS
- HttpOnly flag: Prevents access via JavaScript where appropriate
- SameSite attribute: Protects against cross-site request forgery
- Encryption: Sensitive cookie data is encrypted
9. International Data Transfers
Some third-party services that set cookies may transfer data outside the UK/EEA. We ensure appropriate safeguards are in place for such transfers.
10. Children and Cookies
For users under 18, we implement age-appropriate cookie practices:
- Minimal use of tracking cookies
- Enhanced privacy protections
- Parental notification where required
- No behavioral advertising cookies
11. Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of material changes through:
- Website notifications
- Email updates (where appropriate)
- Updated consent banners
12. Contact Us
If you have questions about our use of cookies, contact us at:
- Email: privacy@egoo.ai
- Data Protection Contact: Egoo AI
13. Regulatory Information
This Cookie Policy complies with:
- UK General Data Protection Regulation (UK GDPR)
- Privacy and Electronic Communications Regulations (PECR)
- Information Commissioner's Office (ICO) guidance
- ePrivacy Directive requirements
For more information about cookies and your rights, visit the ICO website: ico.org.uk/for-the-public/online/cookies/